Shipping policy

NAYTION Shipping Policy

Last updated: October 8, 2026

At NAYTION, we want your shopping experience to be smooth from checkout to delivery. Please review our shipping policy before placing your order.

Order Processing

Orders are processed within 2–5 business days after purchase, excluding weekends and holidays. During new collection launches, promotional events, or periods of high order volume, processing times may be slightly longer.

Please note that order processing and shipping transit are separate timeframes.

Shipping & Delivery

NAYTION currently ships within the United States. Available shipping options and applicable rates are displayed at checkout.

Once your order has been processed and shipped, estimated delivery times are generally 3–7 business days, depending on the destination and selected shipping method.

Delivery estimates are not guaranteed and may be affected by carrier delays, weather conditions, holidays, or other circumstances outside our control.

Shipping Rates

Shipping costs are calculated and displayed at checkout before your purchase is completed.

From time to time, NAYTION may offer shipping promotions or complimentary shipping on qualifying orders. Any applicable offers and eligibility requirements will be communicated on our website.

Order Tracking

When your order ships, you will receive a shipping confirmation email containing tracking information when available.

Please allow up to 48 hours for tracking information to update after receiving your confirmation.

Shipping Address Accuracy

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping information, please contact us as soon as possible at [your customer service email]. We cannot guarantee that address changes can be made once an order has entered processing or shipment.

Delayed, Lost, or Missing Packages

If your package is delayed, please check the tracking information for the latest delivery updates.

If your order has not arrived within the expected delivery window, contact us at [your customer service email] so we can help review the situation.

Once a package has been marked as delivered, please check around your delivery location and with household members or neighbors before contacting us.

Multiple Shipments

Depending on the items ordered and fulfillment requirements, items within the same order may arrive in separate packages or at different times.

If your order arrives in multiple shipments, tracking information will be provided as available.

International Shipping

International shipping is not currently guaranteed to be available. Please refer to the shipping options presented at checkout for eligible destinations.

Questions about your order or shipping? We’re happy to help.

NAYTION Customer Support
Email: [your customer service email]
Website: [your Shopify store URL]

Thank you for choosing NAYTION.

NAYTION — Everyday style. Your way.